What's the typical turnaround time for orders?

Order preparation typically takes 3-4 business days, but can take longer for larger orders. For a smooth process, we strongly advise allowing at least 2 weeks lead time before your event or required delivery date.

Do you sell individual components, such as trophy figures or medal neck ribbons?

Yes! Exact components are not listed on our website but we will work with you to match what you are looking for. Just contact us and we will be happy to assist!

Do you offer custom engraving on items I provide?

Yes, we offer engraving on customer-provided items, subject to inspection and a liability waiver.

Townline Trophy Help Center: FAQs, Ordering, Engraving & Shipping Info

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